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Frequently Asked Questions |
Here, you'll find answers to the
questions that the Show World ® Team gets asked most frequently. We've
organised many of these questions in main headings below according to the
details off the Show World ® Website.
If you have any further
questions or comments not addressed by the Frequently Asked Questions,
please feel free to e-mail your inquiry to:
partybus@showworld.com.au
DISCLAIMER:
The questions and answers should only
be taken as a general guide and could be changed without any notice or due
to changes beyond our control. As these are Company operational procedures
and time and money has been spent to develop the format, a warning
is given, that Roland Ott and Show World ® will vigorously defend all copyrights!
Click
the question links below to bring up the full answers text to the question.
You
may scroll down and check out the entire section of answers to
frequently asked questions.
BOOKINGS
DISCOUNTS & INCENTIVES
GENERAL QUESTIONS
ON BOARD SHOW WORLD ® PARTY BUSES
FAQ's
for
AUTHORISED VENUES
- A:
We have special arrangements with all the major popular Pubs
and Clubs. They authorise us to call on them, as we comply with
their rules and arrangements. We recommend them if they meet
our standards. Also we make special arrangements with many to act as
our pick-up points for clients, to meet there before we leave
rather than picking you up at a home. That way you do not disturb the neighbourhood
upon your departure or return. Also your house stays clean and the
lawns free from tyre impressions. It is a great way to set the mood for the evening.
-
A:
YES!
With
consultation of our staff. We will assist you and do everything to arrange your own pubs and clubs in mind. When you initially book your
tour we make suggestions and work in with you. However we do not just
call on venues unannounced, as that can cause problems. Many times we
have observed competitors being turned away, upsetting every one and
their evening. After many years of experience we have developed the best
system.
- A: Yes. However we prefer to arrange this in advance. Most Pubs and Clubs insist we make arrangements days in advance, other wise they will not guarantee VIP entry or discounts and incentives!
-
A:
Yes.
We do not encourage it and will only work through the
on-board person that has signed the Term & Conditions. The driver
might have to check with Show World’s ® head office first as it may
upset the Schedule and disqualify your group on a number of points
with venues.
- A: This is worked out in advance by Show World’s ® Team. The person taking responsibility for the tour is also told and consulted. We however need to stay within the arrangements made with venues. About one hour is the norm. This at times can be extended or shortened.
- A:
No problem. We here at Show World ® are about pleasing our
customers. We will approach the Venues in question and make the
arrangements and negotiate hard on your behalf. If you have already
spoken to them we would like your assistance by providing the outcome
and contact details.
-
A:
Yes.
We make this suggestion especially for our Bucks Parties and
Hens Nights Clients who have organised artists’ performances for the
evening. (Strippers, Topless Waiters etc) We have a number of venues that make function rooms
available, normally at no charge to Show World ® Clients . This also applies if the parties wish privacy away from the
general public in attendance at the venue. You need to express your
wishes during booking the Show World ® Party Bus Tours.
FAQ's
for
BOOKINGS
- A:
Simple and easy!
Once you have agreed with the Booking and Tour details
we post you out the “General Information, Terms & Condition” form with a
cover Letter. They needs to be signed by the person accepting
responsibility for the Tour with a Booking and Security Deposit. You
will be given a date that the deposit will have to be in by and you may
cancel the date by given no less than 14 working days notice. If you are
unsure at anytime, we are only a phone call away!
-
A:
No Problem! You will not be able to book a Show World Party
Bus Pub and Club Crawl, as you will need to be over 18 to be allowed
onto licensed premises and you will only get in with photo IDs, however
we do have the
Show World All Age Fun Bus
available for you.
-
A:
Simple.
You must give 14 working days notice or you might lose
your deposit. We may be able
to change the date for you or you may want to use the deposit for
another Show World Party Bus Tour, as we have the largest range in WA.
We realise here at Show World ® you might have valid reasons for the
change or cancellation.
FAQ's
for
DISCOUNTS
& INCENTIVES
- A:
Discounts for Drinks and Food vary from venue to venue.
We negotiate hard on your behalf and a lot depends on what time we get
to the venue, the size of your party, how long we stay at a venue etc.
We will be able to advise you of the discounts, once all venues have
been agreed to and during our discussion, when you make the booking.
Warning: We obtain genuine discounts not the con of "Your first
drink free" and all others at full price but "Happy Hour" and "Industry
Prices" during your total visit.
-
A:
Some venues provide Show World ® Party Buses with
incentives. They depend on the amount of time we stay at the venues, the
time we arrive and the size of the group and on what night of the week
etc. They vary from venue to venues. To get a better idea ask during
your booking. Many Incentives are exclusive the Show World ® Party Bus
Tours.
- A:
Simple and easy!
Once you have agreered with the Booking and Tour details
we post you out the “General Information, Terms & Condition” form with a
cover Letter. They needs to be signed by the person accepting
responsibility for the Tour with a Booking and Security Deposit. You
will be given a date that the deposit will have to be in by and you may
cancel the date by given no less than 14 working days notice. If you are
unsure at anytime, we are only a phone call away!
-
A:
Yes.
We are here to please you and make sure your Tour with us is a memorable
experience. Normally there is no extra charge. All venues would have
been booked with an ETA estimated time of arrival which must be kept in
mind. However your group might want to garb a bite to eat before hand,
and we will be happy to accommodate!
-
A:
Yes.
However you will find that after midnight our qualified
Drivers are on higher rates. If it goes after 1 am a minimum charge of
$50 per hour or part thereof is charged in advance, keeping in mind we
are already paying the driver past midnight at no cost to you!
-
A:
We have a policy in place on this matter and it is best to discuss it
when making the inquiry or booking
- A: We understand you wish to have a good time, please lets discuss it when making the enquiry or booking
-
A:
Where you have asked us to pick up your group or our agreed
nominated starting point. We discuss this with you during your booking
with us and make some suggestions and give you valid reason.
-
A:
An organised Schedule we have agreed on. After that we negotiate with
all venues in question. We point out to you the various factors that
have to be considered. BUT we will do it all for you with your requests
in mind!
-
A:
For venues to protect their licenses, they strictly
enforce regulations they are bound by the Licensing Authorities.
Passengers can legally be refused entry. Better safe than sorry. All
Show World ® Passengers must be over 18 years of age, that wish to enter
licensed premises.
-
A:
All venues we call on have dress standards. We will
advise during your booking and make sure you also enquire of the
standards. Clean smart casual, collared shirts. No jeans!
-
A:
YES.
If arrangements have been made during the booking it will
be discussed, including access to your club (Sports Club, Social Club,
Offices) etc. The arrangement and agreed pick up time will be listed in
the General Information Terms and Condition form, including the arranged
pick up time.
-
A: YES.
We do however suggest you choose an authorised pick up
point, that way we do not disturb the neighbourhoods. No mess to clean
up and the celebrations can start early while people way for all to get
together or have meals in advance.
-
A:
YES.
It is important this is requested during the booking as
additional charges may apply. In order to assist our clients you must
notify of any change no later than 2 days prior to departure.
- A: All venues
have limited licensed numbers of persons that can be on the premises at
any one time. Therefore we make arrangements in advance and provide the
venues with estimated numbers and ETA prior to departure. This is done
days in advance. This is all part of the Show World service.
- A: Different venues
provide different type of incentives and discounts. You will be advised
before entering the venue what the arrangements are. Some will stamp
your wrist or others provide wrist bands which entitle you and your
group to the discounts. You must indicated this before ordering your
items.
- A: YES. Most
places allow you to organise Bar Cards with $ limits. You will need to
contact the venues direct to make this arrangement. If you need the
contacts we will be happy to supply them for you, once your deposit for
your booking has arrived at our office.
-
A:
Simple.
As stated
in the “General Information, Terms & Conditions form” any damage done by
passengers in your group will be charged. If you or your guests cause
damage, Show World ® will take action to recover all costs!
-
A: Simple.
The moment the booking deposit is received your tour date
is locked in. The quicker we receive the deposit the more peace of mind
for you. Due to the popularity and demand for the Show World ® Party Bus
Tours, 14 days notice is required for any cancellations.
-
A: At the end of the Tour and after all passengers have left the Buses, the Bus is inspected with the person responsibly of the party and if no damage is sighted and the bus left in a clean condition, you will be refunded your security deposit or it may be mailed back to you from Show World’s ® Head Office. It is outlined in the “General Information, Terms & Condition Form”
FAQ's for
ON
BOARD SHOW WORLD ® PARTY BUSES
-
A:
Yes. If you are in charge, you would have signed the GENERAL
INFORMATION, TERMS & CONDITIONS form that contains all the Details,
rules and conditions. You would also have paid the security deposit and
been told about the possible cleaning bill. The driver will work with
you throughout the Tour and he will request your support. As the hirer
of the Bus/Tour, you are responsible for your guest’s actions. All
Drivers/Captains are within their legal rights to evict any or all
persons at any time if they are causing a disturbance, or deemed to be
acting in a manner that could cause the vehicle to have an accident.
- A: Yes. Available in a limited form. All drivers have mobile phones. They should only be contacted in an emergency.
Examples of emergencies: Common sense prevails here. You must consider drivers are not encouraged to answer mobiles while being mobile, as they only have headsets that might be hard to hear during driving. All have hands free facilities but may choose not to answer while driving!
-
If Persons have been left behind at a venue, they can find out the next stop and catch up by taxi.
-
Enquiries by friends, as to who is on board, are kept private and information not supplied for security reasons! Please respect this.
All Lost property enquiries are not classed as an emergency and the office can be contacted on 9275 0900 for arrangement to pick up the goods during office hours.
1. Party Bus No. 1 Ring 0500 500 431
2. Party Bus No. 2 Ring 0500 500 760
3. Additional vehicles Ring 0500 500 431
-
A:
All drivers are like Captains of a ship, they are
responsible for the safety of all passengers during transportation.. You
will know your responsibilities as it has been stated in the “General
Information, Term & Conditions”, which you have signed for. He will work
through the person who signed the Term & Conditions, relating to the
behaviour of passengers. He himself is responsible by law under the
police act and transport department regulations. Implementing Show World
® Company policy is also the drivers responsibility. It is within
drivers legal rights to evict any or all persons at any time if they are
causing a disturbance or nuisance. If deemed too drunk, drivers/captains
are not required to carry that person!
-
A:
Each Bus has different licensed seating limits for
adults. Ask us during your enquiry or bookings. We will take out just
about any minimum number or any large numbers of Groups!
-
A:
Show World ® has a large sound library due to it’s Show
Productions and the Sound Entertainment Division used by it’s Mobile
DJ’s. You will find that we request the average age of the Group and
will always carry suitable music plus our standard formats to have you
singing and dancing.
-
A:
The music selections are provided to a strict music and
program format. From the latest hits, themed nights, retro etc. We plan
it to your group and we suggest you discuss it during your booking.
-
A: YES. But if you have recorded the
audiocassette, we normally need to get an idea of the songs and material
contained. We have a strict Music and Entertainment format and that is
why we are so popular. We try and make sure we have you singing and
dancing in the isles, for a wicked night out to remember forever!.
-
A: YES.
Ideal for photos to remind you of a great party and for
photos for the photo albums on the Show World ® Web site. Please warn
the driver prior to taking flash photos, as it can cause a hazard
if not prepared.
-
A: Simple
If they are taken by a digital camera just email them to
webmaster@showworld.com.au with full details and an authority to use
them on Show Worlds ® Website and hence the world wide web. The sooner
we receive them the faster they will appear on our site. If they are
normal photos just post them to Webmaster, Show World ®, P.O. Box 123,
Tuart Hill WA 6939 with the authority to publish and full details on
back of each photo. If you wish the photos to be returned please
request.
Ring 0500 500 431 anytime for further info answers not listed here.
© copyright Roland Ott 2003 world wide reserved
Wednesday, 18 July 2007
RO